Provida IT offers support services that continually strive to reduce the cost, complexity and time required to implement and maintain technology solutions for your organisation. We can analyse your organisation’s business and develop a strategic network architecture that ensures the best performance from your applications and minimises downtime. Provida IT can design your local and wide area networks using industry standard technologies that provide superior availability, reliability, security, supportability, scalability and manageability. Provida IT can advise you on how the latest technologies can be integrated into your existing network and assist with network topology and rationalisation, network documentation, network security audits and network health checks.

Let us tailor a comprehensive and cost effective support agreement to suit the requirements of your organisation.

Provida IT offers its clients a dedicated Helpdesk for logging, tracking, and escalating support request. As an additional service to our clients this information is collated on a monthly basis to produce a comprehensive report detailing support calls, time onsite and problem resolution.

Our support engineers are continually updating their skills and maintaining the latest industry accreditations including:

• Microsoft Certified System Engineers

• Microsoft Certified Professionals

• Cisco Certified Network Associates

• Novell Certified NetWare Engineer

• Linux Engineers

• McAfee Engineers

• Netscreen Firewall Engineers

We work closely with our clients to continually monitor and improve the capability and reliability of their IT environment.


Our team of engineers and consultants can help your organisation with:

• Network consulting and design;

• Technical support, maintenance and administration;

• Network, server and desktop deployment and standardisation;

• Backup and disaster recovery;

• Virus protection, Anti Spam

• Network security;

• Remote access, VPN and email;

• Internet access;

• Website design and hosting

[Page Top]