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ABOUT US - THE COMPANY
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Our aim is to provide a professional, reliable service to small to medium businesses. We deliver innovative IT solutions that offer value for money and assist in giving your business a competitive edge to meet your strategic business objectives.
Provida IT is a West Australian company established to fill a niche in the market place for a well managed, customer focused IT solutions provider for small to medium organisations. Since inception the company has grown rapidly due to our reputation for developing trusted partnerships with our clients. We currently successfully support over 100 corporate clients in Western Australia.
Provida IT delivers consulting services for businesses and companies ranging in size from a single user to 100 plus users and multiple servers, in single and distributed locations. Our support coverage is primarily within Western Australia; however, our client base extends throughout the country. We provide Helpdesk services for all of our clients and have a well-established system in place to manage and monitor help requests. |
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Location
Provida IT is ideally situated to service the Perth Metropolitan area. Our premises underwent a custom fit out so that we have a firm base from which we can service our customers. Situated in Bentley we are only a few minutes away from the Graham Farmer Freeway and have ready access to the Mitchell and Kwinana Freeways.
Working together
We provide a comprehensive range of IT products and professional services delivered by experienced, industry qualified staff. We listen to you, analyse your business needs and translate this into a tailored IT solution that will assist you in achieving your business objectives. We balance your IT requirements with your budget and ensure that you get a good return on investment.
Networking
Our experienced team of engineers can assist your organisation with all of your IT requirements.
Online data backup
DataKeeper Online Corporate Backup is a comprehensive data backup system for business. DataKeeper offers an easy-to-use and relaible backup solution to ensure that important business and personal data is protected and readily available when needed.
Email anti spam service
Mailclean eradicates all undesirable and dangerous emails (spam) BEFORE they can enter your network. Unlike other filters, Mailclean is installed between the Internet and your mail server. It quarantines intrusive messages and viruses before they reach your server. Doesn't it make sense to prevent the threats from reaching your network rather than try to clean them up once they have already been downloaded onto your server like software based solutions?
Helpdesk
That's right - we offer our clients the very best in Helpdesk call logging, tracking, escalation and reporting. We record and track all service requests and keep customers informed on call history with comprehensive monthly reports. We can also develop a Service Level Agreement (SLA) which will guarantee a response time and minimise system downtime during your core business hours.
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